PRIVACY POLICY
wrote: February 20th Monday, 2023.

THIS PRIVACY POLICY (“PRIVACY POLICY”) EXPLAINS HOW MOTOKA (“PLATFORM” OR “WE” OR “US”) COLLECTS, USES, AND SHARES YOUR INFORMATION WHEN YOU USE OUR WEBSITE (“WEBSITE” OR “PLATFORM” ), OR OTHER PRODUCTS OR FEATURES WE OFFER, INCLUDING WITHOUT LIMIT TO; ACCOUNTS AND ACCOUNT FUNCTIONS OR FEATURES, SURFING , ADVERT UPLOADS, FEEDBACK, ENQUIRIES AND ALL OTHER UPLOADS AND SUBMISSIONS, STREAMING AND DOWNLOADS, ADVERTISING AND MARKETING; AND ANY OTHER FEATURES, APPS, TECHNOLOGIES, SOFTWARE, PRODUCTS, OR SERVICES OFFERED BY MOTOKA (COLLECTIVELY WITH WEBSITE, THE “SERVICES”). BY ACCESSING AND USING ANY OF OUR SERVICES, YOU ARE AGREEING TO THE TERMS OF THIS PRIVACY POLICY AND THE ACCOMPANYING TERMS OF SERVICE.

THIS PRIVACY POLICY APPLIES TO OUR SERVICES THAT LINK TO OR REFERENCE THIS PRIVACY POLICY. THIS PRIVACY POLICY DOES NOT APPLY TO WEBSITES, APPLICATIONS OR SOFTWARE MAINTAINED BY THIRD PARTIES THAT WE MAY LINK TO OR THAT MAY BE MADE AVAILABLE TO YOU THROUGH OUR SERVICES.

INFORMATION WE COLLECT

To provide you the Services, we collect the categories of information described below.

Information we receive when you or other users submit content for advertising,marketing, reviews, consultations and enquiries

Information you provide us upon submitting advert content.

Information you provide us upon creating accounts.

Information we collect automatically;

Information we get from advertisers, third parties, and offline sources;

Any other information you choose to provide to us.

Most of the data collection and uses described in this Privacy Policy are necessary in order for us to be able to provide you the Services. If you do not agree to this Privacy Policy, we will not be able to provide you usage of the Services. Some of the data collection and uses are not strictly necessary for us to provide the Services, but they are related, and our basis for such collection and processing is for legitimate interests we may have, such as to analyze and improve the Services as explained in more detail below. If you want to know how to exercise your rights to manage or delete the personal information we may have about you, please review “YOUR CHOICES” below.

INFORMATION YOU PROVIDE US WHEN USING OUR SERVICES.

Account Information.
When you sign up to become a partner of our Services, we collect personal information you choose to provide us, which may include your name, address, email, phone number, location,mobile money name and account number. We may also ask you for, or you may choose to provide, additional information, such as age or gender that will be associated with your Services account. All of this information that may identify, relate to, describe, reference, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device is called “Personal Information”.

User Content
We collect the content, communications and other information you provide when you use our Services, submit your content (including but not limited to "pictures", "text", "calls","messages") for uploading and advertising, including when you sign up for an account, create or share content, and message or communicate with Motoka or it's agents ,online or offline (collectively, “User Content”).

INFORMATION WE COLLECT AUTOMATICALLY WHEN USING OUR SERVICES.

Location Information
Some features of the Services will not work unless you provide us with some information about your location. If you consent to the collection of location information (e.g. if you permit your mobile device to send us your latitude , longitude, browser and version, operating system ,and version), we will collect and use this information both while you are directly using the Services and in the “background” (i.e. at times when you are not directly using the Services). For example, we may use information about your browser version to detect which website colors, and theme will render the best user experience, or our advertising partners may show your content to other devices that are close to your geolocation. If you do not permit your mobile device to provide us with location information, or location information is not available from your device for technical reasons, we may use your IP address or information about the WiFi SSID from which you access the Services to determine an approximate geographic location for your device. For more details about how you may control the collection of location information, please see “YOUR CHOICES” below.

Usage Information
We collect information about your use of the Services, including access times, pages viewed, number of calls made and whatsApp messages sent, user and content interactions and other information about your interactions with our Services, as well as with other users, views ,downloads, and purchases across our Services.

Device Information
We collect information from and about the devices and browsers you use that integrate with our Services. For example, we collect device type, which may include the hardware model, operating system and version, browser type and language, IP Address, plugins, app and file names and types, battery and signal strength, available storage space, unique device identifiers and mobile network information (which is treated as personal information in some jurisdictions, but which we use only to identify your geographic area and to comply with applicable laws), information you give us access to through device settings such as photos, camera, or GPS location, identifiers associate with cookies, web beacons or other technologies that may uniquely identify your device or browser. We may combine this information across different devices you use. For example, we use information collected about your use of our Services on your phone to better personalize the content (including ads) or features you see when you use our Services on another device, such as your laptop or tablet, or to measure whether you took an action in response to an ad we showed you on your phone on a different device.

Information Collected by Cookies, Sessions and Other Tracking Technologies
Like most websites and applications, we and our service providers use cookies, web beacons and other technologies to collect information. Cookies are small data files stored on your hard drive or in device memory that help us and our service providers to, among other things, improve our Services and your experience by seeing which areas and features of our Services are popular. Most web browsers are set to accept cookies by default. For more information about cookies and how to disable them, please see “YOUR CHOICES” below. Keep in mind that removing or rejecting cookies could affect the availability and functionality of some Services.

HOW WE USE YOUR INFORMATION

We use your information to:

Communicate with you
We use your information to communicate with you by call, text, email, or mail. We may share with you information about our Services, or other products that we think may interest you. We may respond to your inquiries and let you know about our policies and terms. If we email you, our email will always identify us or our Services. You may unenroll at any time by selecting “unsubscribe” in our emails.

Provide and improve our Services
Information you provide or we collect from you may be used to personalize the Services that are unique and relevant to you.For example, we use your connections, preferences, interests and activities to enhance your experience with our Services. We use location information to personalize and improve our Services, including ads for you. We also use this information, along with how you use and interact with our Services, and the people, places, or things you’re connected to and interested in on and off of our Services.

Enhance the safety and security of our Services
We use collected information to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Services, promote safety and security, and comply with legal requirements. For example, we use data we have to investigate suspicious activity or violations of our terms or policies.

Develop, Test, Improve, Maintain Our Services
We use collected information to test, develop, and troubleshoot issues with, or to improve upon or maintain our Services. This may include information we collect from surveys or research, in addition to other collected information.

Monitor and analyze trends and provide analytics
We use information to monitor and analyze trends and usage of our Services. We may also use collected information to help advertiser’s measure engagement and effectiveness of their ads, and how people interact with them or their services. See How We Share Information below for more details.

Remember that information collected through cookies
Sessions and other tracking technologies is used along with other collected information for the purpose outlined in this Privacy Policy, including remembering your settings and choices and assessing and improving our Services.

HOW WE SHARE INFORMATION

We may share the information we have about you in the following ways:

With Public or Others Using The Service
Any information submitted to us by you or others for review, purposes of advertising and marketing, is public and, as a result, can be seen by anyone, on or off our Services, including if they don’t have an account, this includes but not limited to your real name, nickname or stage name, date of birth and all other personal details submitted to us for publishing adverts and other advertising services we offer. When You submit content for advertising, you also acknowledge, that It is possible for public content to be accessed, downloaded, or shared through third-party services such as search engines, APIs, apps, websites, and by other services that integrate with our Services.

With Social Sharing Services
The Services may offer social sharing features and other integrated tools, which let you share posts with other media. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features

With Advertisers
To perform analytics and deliver relevant content and advertising, we may allow others to collect information about how you use our Services. For example, these entities may use cookies, device identifiers and similar technologies to collect information about your computer or device, the content that interests you, the places you visit, and the time you spend using different parts of our Services.

For more information about online advertising, or to opt out of having your web browsing information used by participating companies for behavioral advertising purposes, please visit the Digital Advertising Alliance Consumer Choice Page , the Trust Arc Preference Manager , the Google Ad Settings Page and the Facebook Ad Choices Page. Your mobile device also may include a feature (“Limit Ad Tracking” on iOS or “Opt out of Interest-Based Ads” on Android) that allows you to opt out of having certain information collected through our mobile application used for behavioral advertising purposes.

The information we share with advertisers and the information you provide directly to such advertisers is subject to each advertiser’s own privacy policy. Please read each advertiser’s privacy policy to learn more about their information collection practices and the choices you can make about how they collect and use your personal information.Read about the advertisers listed below;
Facebook advertising
Adsense
Youtube ads
Firebase
Google ads
Adestra

With Service Providers and Other Third Parties

We may also share information as follows or as otherwise described in this Privacy Policy:

With vendors, consultants and other service providers who need access to such information to help us provide, protect, or maintain the Services;

With measurement services to measure and optimize the performance of our Services, and to deliver more relevant ads, including for advertisers and other third-party websites and apps;

With third parties offering goods and services for sale in our Services, who can receive your public information and additional information you provide them, including the information required to complete your transaction such as payment, shipping, and contact information.

Aggregated, non-personally identifiable, de-identified information (i.e. information about you and other users collectively, but not specifically identifiable to you) may be shared with third parties that provide services to us or perform business purposes for us to optimize advertisers’ and other third-parties’ ability to reach their target audience and markets;

With third party service providers helping us to enforce our policies if we suspect your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Motoka or others, including to investigate, remedy, or enforce our Terms of Service;

With law enforcement, government agencies, or in response to legal requests if we have a good faith belief that disclosing the information is necessary to comply with a law, regulation, legal process, or governmental request (e.g. subpoenas, court orders, government audits, etc.). This may include responding to requests from outside Zambia when we have a good faith belief a response is required and involves a user in that other jurisdiction;

To help us detect or prevent fraud, which may include sharing device, usage, and other information we have about you;

In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

Between and among Motoka, and its current and future parents, affiliates, subsidiaries, and other companies under common control and ownership, as permitted by applicable law, we may share information about you among the various Services in order to provide you a more consistent and optimal experience and to enforce our policies,with your consent or at your direction.

THIRD-PARTY CONTENT, LINKS, AND INTEGRATIONS

As mentioned above, our websites, web forms and mobile application will contain third-party content, links, and integrations. For example, when you use our Services you may be presented with content and links to an advertiser's website to learn more about their products and services. Through these integrations, you will be providing information to an advertiser, other third parties, as well as to us. We are not responsible for how an advertiser and such other third parties collect or use your information. As always, we encourage you to read the privacy policies of every advertiser and third-party service that you visit or use.

HOW LONG WE KEEP YOUR INFORMATION

How long we keep your information depends on the type of information, the purpose for which it is used, how sensitive it is, and other similar factors. For example, we keep your information:

That you submit through our Services (like your name, phone number, address, email address, etc.) until you ask us to delete it, delete your advert or when you delete your account.

For the length of time reasonably needed to fulfill the purposes outlined in this Privacy Policy (including for as long as need to provide you with our Services), unless a longer retention period is required or permitted by law.

For as long as necessary to investigate and resolve disputes and/or enforce our rights and agreements, including if your account is disabled for violation of our policies.

Indefinitely if it is aggregated, anonymized, and de-identified (i.e., not capable of identifying you).

In our backup or disaster recovery systems for a limited period of time or as long as the Motoka is in operation, and there has not been any breach, data lose, or any malfunction leading to data lose on both the Motoka software application itself and our hosting servers.

If you ever decide to stop using our Services, you can delete your account or ask us to delete your information (see “YOUR CHOICES” to learn more). Keep in mind, while our systems are designed to carry out our deletion automatically, we cannot promise or guarantee that deletion will occur within a specific timeframe. Also, there may be legal requirements to keep and not delete your information when you make a deletion request to us. This means we may suspend deletion of or not delete your information if we receive valid legal process asking us to preserve your information, if we receive reports of abuse or other Terms of Service violations, or if your use of our Services or your information is flagged by our automated systems for abuse or other Terms of Service violations.

HOW WE KEEP YOUR INFORMATION SECURE

The security of your personal information is very important, and we take a number of steps to safeguard it. For example, we have implemented technical and organizational security measures that are designed to help protect your information from unauthorized access, disclosure, use, and modification. We also maintain physical, electronic, and procedural safeguards that comply with or exceed federal standards to guard your information, and we anonymize or expunge data when it is no longer necessary to provide Services to our users or substantiate records for an advertiser. From time-to-time, we review our security procedures to consider appropriate new technologies and methods.

Even so, despite our efforts, no security measures are perfect, impenetrable, or 100% secure. We cannot ensure, and do not warrant or guarantee, that the information you transmit to us will not remain secure, nor do we guarantee that this information will not be accessed, disclosed, altered, destroyed or used in an unauthorized manner. These are the risks of being online and conducting business online.

Most definitely, if we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on our Services if a security breach occurs. Depending on where you live, you may have a legal right to receive a notice of a security breach in writing. If you have any questions about the security of your information, please contact us at: motoka@omaesoftware.co

YOUR CHOICES

We want you to be in control of your information, so we provide you with the following tools to execute control over the information we have about you. Keep in mind that each option is subject to applicable legal limitations. Additionally, because your privacy is important to us, we will ask you to verify your identity/request or provide additional information before we let you exercise your choices over the information we have about you. We may also reject your request for several reasons, including, by way of example only, if the request risks the privacy of other persons or is unlawful.

Access and Portability
You can preview the information we have about you by visiting your profile under the account section in your user account, screen capture or print as PDF the section to get a copy of your information. You may also email motoka@omaesoftware.co and requesting “Access My Information.” With you phonenummber and name mentioned in your email, to get a copy of the information we have about you.

Correction or Modify (also known as rectification)
You can correct or modify the information we have about you by emailing motoka@omaesoftware.co and requesting “Correct or Modify My Information.” We may modify your personal details such as name, phone number or email.

Deletion (also known as erasure)
If for some reason you ever want to delete the information we have about you. You may also email motoka@omaesoftware.co and requesting “Delete My Information.” With you phonenummber and name mentioned in your email.

If there is information about you on Motoka, and you do not have an account, and you want the information deleted, email us at motoka@omaesoftware.co requesting “Delete My Information, I have No Account”,providing your phonenumber and name. In this event, the information may not be deleted immediately, we will ask for more details regarding the information, from the advertiser and the client requesting a deletion. When we are satisfied with feedback from both parties, we will proceed to accept your delete request, before we have verified the rightful owner of the information, the delete request will not be acknowledged until we have collected all the necessary information to proceed with the deletion of the mentioned information to be deleted.

Marketing and Communication Preferences
If you wish to unsubscribe to any email communications we send to you, simply select “unsubscribe” in the emails. If you wish to unsubscribe to any text messages we send to you, text “STOP” in reply to any text message you receive from us. If you wish to unsubscribe or change/update any communication preferences with us including calls or mail, email motoka@omaesoftware.co and request “Marketing and Communication Preferences”. Please note that we only control our own mailing and marketing lists/subscriptions and policies. Third parties that maintain their own marketing lists may send communications that advertise our Services. You must contact these parties directly in order to stop receiving their communications

DELETING ACCOUNT INFORMATION.

Your contents and posts remain public, if they were posted publicly, so long as you or we do not delete them from the Services. You may choose to delete your individual posts or contents at any time and we will then remove them from the Services. However, it is important to note that your deleted posts or contents may remain in storage in our systems for a limited period of time for legal, business, safety, or system backup reasons, and they may remain accessible in cached and archived pages of the Services or elsewhere if others have chosen to copy or save them. Search engines and other sites may also index and cache content on our Services. You may have to contact these third-party sites or search engines directly to delete your cached information, subject to their policies and procedures.

As explained above, even after a deletion request, we may retain certain information as required by law, for legitimate business purposes, or for the safety of Motoka (including its users) and others. We may also retain cached or archived copies of information about you for a certain limited period of time.

DELETING LOCATION INFORMATION

When you first open Motoka or access certain features of our Services, you consent to the collection of location information, and this information is necessary for the Motoka software application to function correctly, if the application does not collect location information, part or the entire application may malfunction. Hence, if you do not want your location information collected, do not use the Motoka and if you want the collected location information to be deleted, the information can only be erased, deleted or destroyed when your advert(s) is deleted.

OPTING OUT OF COOKIES, SESSIONS AND OTHER TECHNOLOGIES.

Most web browsers are set to accept cookies by default but also give you the option to manage and/or disable cookies and other online tracking technologies. To opt-out of the use of these technologies, you can usually change your browser options to stop accepting cookies or to prompt you before accepting cookies. Keep in mind that not all devices and browsers are the same so the methods for disabling cookies on one browser may not be the same for different browsers or devices and may change at any time. Opting out of cookies and other tracking technologies may not preclude advertising networks from which you have not opted out from displaying customized advertising. In addition, opting out will not prevent any advertising network from displaying advertising that is not customized to you and your interests and, consequently, may be less relevant to you. You will need to make these choices on each browser and device you may use to visit our Services.

When you elect to opt-out of cookies for a particular Service, an opt-out cookie is placed on your device. Then when you visit the same Service, the opt-out cookie tells the Service you opted out. This means that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services, including preventing your consent choices from being stored. As a result, we may not know about, or be able to honor, your election to opt-out. We encourage you to refer to the relevant instructions for your particular device or browser to learn how to manage cookies and other tracking technologies. For more information on how to disable cookies on the most common browsers, we’ve assembled the following information for you below:

Google Chrome At the top right, click “⋮” icon, and then Settings. At the bottom, click Advanced. Under “Privacy and security”, click Site settings and then Cookies. Turn Allow sites to save and read cookie data on or off.

Apple Safari On Mac: Safari > Preferences, click “Privacy”

On iOS: Settings > Safari, then turn on “Block All Cookies”

Mozilla Firefox Click the menu button “☰” and select “Preferences”. Select the “Privacy & Security” panel and go to the “Cookies and Site Data” section.

Microsoft Edge More button “⋯” > Settings. Select “View Advanced Settings”. Under “Privacy and security”, click Site settings and then Cookies. Under “Privacy and Services” > “Cookies”

CHANGES TO OUR PRIVACY POLICY

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this Privacy Policy, we will post a notice to our Services and will update the notice’s effective date. We will give you an opportunity to review the changes before they go into effect. Your continued use of the Services following notice of the changes constitutes your acceptance of the changes, so we encourage you to review the Privacy Policy whenever you use our services. If you do not agree to the updated Privacy Policy, do not use Motoka.

CONTACT INFORMATION

If you have any questions or comments about this Privacy Policy, please contact us at:

Official Line 1; +260 967 721 900
Official Line 2; +260 977 742 472
Email: motoka@omaesoftware.co

Postal Address:
The Director,
Motoka,
Omae Software.
P.o Box 620011
Kalomo - Zambia.

Updated: February 20th Monday, 2023.

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